FAQ - eCompliance Central

F.A.Q

1. Technical & LMS Compatibility

Can we load your eLearning modules onto our own LMS?

Yes. Our SCORM-compliant modules are fully compatible with most Learning Management Systems, allowing for seamless integration and tracking within your existing platform.

Can we track employee progress and completion?

Yes. If hosted on your LMS, completion data integrates with your reporting system. Alternatively, we can provide access via our platform with built-in reporting tools.

Can your courses support multiple languages?

At this stage our courses are in English.

2. Customisation

What does customisation of eLearning modules entail?

Customisation includes everything from branding such as logo, colours and terminology to integrating your specific policies, procedures and real-world scenarios. We tailor modules to reflect your workplace’s challenges and compliance needs.

What can be included in customisation?

We can embed your internal policies, industry-specific examples, branded templates, staff scenarios, assessment questions and even interactive media. Our goal is to make compliance training meaningful and directly relevant to your workforce.

Do you offer different levels of customisation?

Yes. We offer three tiers:

Level 1: Branding and terminology adjustments
Level 2: Policy integration and scenario development
Level 3: Advanced visual/media customisation and role-based learning paths

How long does it take to customise a module?

Depending on the level of customisation, turnaround time typically ranges from 5 to 15 business days. We’ll confirm exact timing during project scoping.

3. Compliance & Quality Assurance

Do you provide a statement of compliance outlining how your courses meet specific regulatory standards?

All our modules have a disclaimer as a form of compliance communication. The disclaimer includes the following key points:

They are not a legal advisory service and do not provide legal advice on compliance breaches or incidents.
Legislation may be applied differently across industries, so our generic modules might need to be adapted or supplemented for specific organisational contexts.
Our modules are scrutinised by experts in work health and safety, human resources, privacy, and psychological safety and wellbeing.
All modules are regularly reviewed and updated in response to national legislative changes, including those from Safe Work Australia and other federal/state regulators.
Once updates are made, the effective date is clearly noted to ensure timely deployment.

How do you collaborate with industry or compliance experts to ensure your content remains accurate and reliable?

The courses are reviewed by field subject matter experts who have deep domain expertise in relevant areas such as:

Work Health and Safety
Human Resources Privacy
Psychological Safety and Wellbeing

This expert review helps ensure that the content is accurate, practical and reliable.

Are your courses updated for current legislation?

Absolutely. All our courses are regularly reviewed and updated to reflect changes in national legislation, including updates from Safe Work Australia and key federal/state privacy and WHS regulations.

If your courses are translated, does the compliance statement apply to all language versions?

No, the compliance statement does not apply to all language versions. Currently, the only translated modules available are in Portuguese, and:

These translations are generic and do not reference specific legislation of any country.
They are positioned as covering general principles, rather than country-specific legal requirements.
The organization is open to creating localised versions when necessary.

4. Accessibility and Support

Are your modules accessible and in line with WCAG guidelines?

The main authoring tool we use is Articulate 360 Rise and not all the features are in line with the guidelines.

We are however more than happy to produce modules that are totally compliant on request.

We are also able to produce PDFs for sight impaired participants who make use of electronic readers such as JAWS.

What support do you offer post-implementation?

We offer ongoing technical support, content updates (where applicable), and periodic reviews to ensure your training stays current and effective.

Can we request a demo before purchasing?

Of course! Contact us to book a no-obligation demo tailored to your industry and compliance needs. Request a Demo

You are also able to download a demo module to get a sense of how our modules are structured.

Still have questions?

Contact us at info@ecompliancecentral.com, or chat with us live using the orange button on the left — we’re here to help!